Qualities You Need in a ROW Contractor
Contractors are a dime a dozen, which is why you should look with a critical eye before choosing one for your next project. We have gathered some of the essential qualities you should look for in a ROW contractor and how our team at Lanracorp implements these ideals in our work every day.
Experience
No matter the type of contractor you are looking for, experience is key. Experience can mean a few things for you as a client. Typically, an experienced contractor has the necessary credentials to make your dream a reality while staying safe. An experienced contractor likely has the correct permits, licenses, and insurance to protect themselves and their clients.
Lanracorp has been around for over 15 years and many of our employees have been in the ROW world for much longer. We have the experience your project needs to be successful.
Reputation
A company or contractor should have an excellent reputation among its peers, clients, and suppliers. If a contractor is reliable, you will likely know from those that work closely with them. Through rates and reviews, you can easily learn about the company’s workmanship and professionalism. Online reviews are a sure-fire way to understand whether a particular contractor is someone you can trust with your job.
Lanracorp has nearly 5 stars of rates and reviews as our peers speak highly of our work and our character. Our team works hard to ensure Lanracorp gets the job done right and with a high level of character. In fact, we work so hard to provide a fantastic client experience that we have a 96% customer retention rate.
Communication
Communication is key in every relationship – even in the workplace. Whether by phone, email, or in person, a solid contractor should get back to you in a timely manner. Not only should a contractor be communicative during the onboarding process, but throughout the job as well.
At Lanracorp, we work hard and obtain technology to keep you updated throughout the course of a project. For instance, our crew utilizes geographic information systems (GIS) to provide full transparency to our crew’s location and status. Clients can expect full documentation – including photographs – outlining the job’s progress. Combine this GIS with our full reporting software and you can be hands-off yet fully “in-the-know” on your projects. We believe great customer service starts with you getting everything you need or could want without having to ask us for it.
Safety
Safe practices are essential within a contracting company – no ifs, ands, or buts. From PPE and training to the newest equipment and incident reporting, safety should cover all aspects of a job.
Although we aim to get the job right, we also aim to get the job done safely. At Lanracorp, we boast not only a culture of safety, but are also members of several safety organizations such as Veriforce, Avetta, ISNetworld, and many more. We have safety auditors on staff, a culture of continuous improvement, and the best practices out there. Our Innovate4Safety program is a forward-thinking program that is designed to help remove our people from the line of fire using a combination of the most advanced equipment and our best practices. Safety isn’t just a buzzword here, we live it from the top down…every day and every decision.
Luckily, Lanracorp covers all these contractor bases and more. We work hard so that you don’t have to. Are you interested in learning more about Lanracorp’s ROW contracting? Get in touch with us to discover all we can do for your next project.